Secure
Shopping
To ensure
your privacy and security, we use PayPal
the No1 online payment system. Your credit card information
is kept confidential by PayPal and is not released to Magnetic
Direct for any purpose.
A PayPal account can be used with many websites, it's simple to set
up and best of all it's free!
Privacy
This privacy policy tells you how we use personal information
collected at this site. Please read this privacy policy before using
the site or submitting any personal information. By using the site,
you are accepting the practices described in this privacy policy.
These practices may be changed, but any changes will be posted and
changes will only apply to activities and information on a going
forward, not retroactive basis. You are encouraged to review the
privacy policy whenever you visit the site to make sure that you
understand how any personal information you provide will be used.
Note, the privacy practices set forth in this privacy policy are for
this web site only. If you link to other web sites, please review
the privacy policies posted at those sites.
Collection
of Information
We collect personally identifiable information, like names, postal
addresses, email addresses, etc. When voluntarily submitted by our
visitors. The information you provide is used to fulfil your
specific request. This information is only used to fulfil your
specific request. Magnetic Direct may use your personal details to
send you our newsletter and occasional offers (from the Magnetic
Direct website) that we feel may be of interest to you based on your
order history.
You can at any time request to be removed from this list by sending
your email address to
info@magneticdirect.co.uk
Distribution
of Information
We may share information with governmental agencies or other
companies assisting us in fraud prevention or investigation. We may
do so when: (1) permitted or required by law or, (2) trying to
protect against or prevent actual or potential fraud or unauthorized
transactions or, (3) investigating fraud which has already taken
place. The information is not provided to these companies for
marketing purposes.
Commitment
to Data Security
Your personally identifiable information is kept secure. Only
authorized employees, agents and contractors (who have agreed to
keep information secure and confidential) have access to this
information. All emails and newsletters from this site allow you to
opt out of further mailings.
Privacy
Contact information
If you have any questions, concerns, or comments about our privacy
policy you may contact us using the information below.
info@magneticdirect.co.uk
Delivery
Promise
We try to post your
order as soon as it is received. During busy times any order
received will take 5 to 10 days to be processed. In the unlikely
event of your item being out of stock we will contact you and offer
a refund or a similar item.
Supply of
Goods
Due to the nature of
our product range we are unable to guarantee the availability of
products. If an item is no longer available, then you will be
notified and given the opportunity to choose an alternative item or
cancel your order.
Pricing
The price you pay is
the price shown in the checkout section of our website at the time
you place your order. If an error in pricing occurs, we will inform
you as soon as possible and give you the option to reconfirm your
order at the correct price or cancel it. If you cancel and you have
already paid for the goods, you will receive a full refund.
Returns
We pride ourselves on the quality of our Products and service, if
for any reason, you are dissatisfied with your purchase, please
return it within 14 days of
purchase in its original packaging to Magnetic Direct with your
purchase receipt for a full refund.(less
delivery charge)
Buyer will be responsible for the cost of the postage to return the
goods.
Refunds will
only be given after the returned item has been received and
inspected. It is
recommended that you use registered post or recorded delivery
when returning goods.
Replacement products will be given for
purchases that have manufacturing faults
This does not affect your statutory rights.
Cancellation
All
cancellations must be in writing and e-mailed to
info@magneticdirect.co.uk
within 24 hours of placing your order.
Errors & Omissions
Magnetic Direct cannot be held responsible for any errors or
omissions contained within the website.
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